Speaking vocabulary
Hotels and hospitality
Use these expressions to speak more precisely about hotels and hospitality. Learn the meaning from context, then make your own example rather than memorising a complete answer.
Original practice material · Draft: editorial review pending
make a reservation
- Meaning: arrange for a place or service to be kept for you.
- Example: We should make a reservation before visiting the restaurant.
- Context: hotels and hospitality. Use the phrase to describe.
- Use “make a reservation” naturally in one sentence about hotels and hospitality.
- Check the words around the phrase in the example; change pronouns and verb forms to fit your sentence.
a convenient location
- Meaning: a place that is easy to reach or useful for your needs.
- Example: The station is in a convenient location near my office.
- Context: hotels and hospitality. Use the phrase to explain.
- Use “a convenient location” naturally in one sentence about hotels and hospitality.
- Check the words around the phrase in the example; change pronouns and verb forms to fit your sentence.
friendly service
- Meaning: help offered in a welcoming manner.
- Example: The café is known for its friendly service.
- Context: hotels and hospitality. Use the phrase to compare.
- Use “friendly service” naturally in one sentence about hotels and hospitality.
- Check the words around the phrase in the example; change pronouns and verb forms to fit your sentence.
check-in process
- Meaning: the steps for registering your arrival.
- Example: The hotel explained the check-in process by email.
- Context: hotels and hospitality. Use the phrase to give an example.
- Use “check-in process” naturally in one sentence about hotels and hospitality.
- Check the words around the phrase in the example; change pronouns and verb forms to fit your sentence.
value-added service
- Meaning: an extra service that increases usefulness for a customer.
- Example: Free installation is a value-added service offered by the shop.
- Context: hotels and hospitality. Use the phrase to qualify an opinion.
- Use “value-added service” naturally in one sentence about hotels and hospitality.
- Check the words around the phrase in the example; change pronouns and verb forms to fit your sentence.
resolve a complaint
- Meaning: deal with a problem that a customer has reported.
- Example: The manager called me to resolve a complaint about the room.
- Context: hotels and hospitality. Use the phrase to discuss effects.
- Use “resolve a complaint” naturally in one sentence about hotels and hospitality.
- Check the words around the phrase in the example; change pronouns and verb forms to fit your sentence.
Practise your answer
Use the existing speaking practice tools, or type instead. This is practice feedback, not an IELTS band score.
up to 45 seconds practice.