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Returning a faulty item

You bought headphones last week and one side has stopped working. You're back at the shop.

Goal: Explain the problem and get a refund or replacement.

About 5 minutes — it wraps up with a final challenge and a speaking summary.

No account, no signup. We never upload your audio, but your browser's speech recognition may process it remotely (Chrome and Edge do). The text of what you say is then sent to our AI service to write each reply.